Services | SF311

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Abandoned Bicycle
Report a bike abandoned on a City street or sidewalk.
Abandoned Motor Vehicle
Report a motor vehicle abandoned on a City street or sidewalk.
Abandoned Motor Vehicle on Private Property
Report an motor vehicle abandoned on private property (e.g. lawn, lot, yard).
Accessible Pedestrian Signals
A pedestrian push button that signals when to cross the street in a non-visual manner. Request the installation of a new signal at an intersection.
Aging & Adult Services, Department of
Helps seniors and adults in receiving care services. Ask about services.
Animal Care & Control
Handles animal laws and cares for San Francisco's animals. Ask about animal law, or the care/control of animals.
Arts Commission
Promotes art in San Francisco. Ask about city sponsored art.
Assessor Recorder
Appraises and calculates property value, as well as records documents. Ask about property, exemptions, or help in recording documents.

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Birth Certificate (Less than 3 years ago)
Request a copy for a record of birth that occurred within the last 3 years within the City and County of San Francisco.
Birth Certificate (Older than 3 years ago)
Request a copy for a record of birth that occurred 4 or more years ago within the City and County of San Francisco.
Blight on Property
Report a run-down property, or a property not maintained.
Blocked Driveway or Other Illegal Parking
Report a blocked driveway or public right of way by a motorized vehicle.
Blocked Pedestrian Walkway
Report an obstruction that cut off access to a sidewalk or legal parking space.
Board of Appeals
Provides a review process for appeals of City judgements. Learn more about the process, meetings, and resources.
Board of Supervisors
Responds to the needs of the people of San Francisco by establishing City policy. Provide feedback or ask about the Board of Supervisors.
Boards and Commissions
Review the details of all Boards and Commissions recognized by the City.
Building Code Concerns
Report violations of San Francisco's Building Code.
Building Inspection, Department of
Enforces city codes for Building, Housing, Plumbing, Electrical, Mechanical, and Disability Access. Ask about codes, permits, or inspections.

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Child Support Services
In charge of child support laws. Ask for help with payments, court orders, or medical support.
Children, Youth and Their Families, Department for
Offers programs for children and their families. Ask about children's programs, sponsored children's activities, and programs supporting families.
City Administrator / General Services Agency
Manages a variety of services provided to the public and other City Agencies. Contact an agent of the City Administrator or General Services Agency.
City Hall Building Management
Manages the building operations of City Hall. Ask about meetings held within City Hall, or permitting rallies on City Hall steps.
City Hall Events
Licenses all venues at City Hall that are available to rent for a wide variety of events. Ask about reservations or availability.
Clogged Catch Basin
Report catch basin blockage that may or may not have caused flooding on the street.
Community Investment & Infrastructure, Office of
Funds development of affordable housing . Ask about rental or ownership opportunities.
Construction Tow-Away Zone Permit Request
Apply to register a tow-away zone for excavation or construction. Both with or without a Special Traffic Permit.
Contract Administration
Oversees the buying of goods and services for the City and County of San Francisco. Ask about contracting or supplying goods to the City.
County Clerk, Office of the
Handles vital County documents for the public. Ask for assistance or about vital documents.
Curb & Sidewalk Issues
Report cracked sidewalks, raised by tree roots, or have other defects.

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Damaged Public Property
Report public property that has damage or not in working order.
District Attorney
Investigates and prosecutes individuals accused of criminal acts, and provides advocacy and support to crime victims and witnesses. Request information regarding Victim Services, Special Prosecutions, and Economic Crimes.

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Economic and Workforce Development, Office of
Supports the city's economy. Ask about the City's policies for economic growth.
Elections, Department of
Offers voting services and holds free and fair elections. Ask about elections, help with voting, and voting services.
Encampment
Report a makeshift shelter.
Entertainment Commission
Promotes entertainment in the city of San Francisco. Ask about entertainment codes or permits.
Ethics Commission
Enforces ethics laws at the government level. Ask about ethics legal codes, policies, and legal forms.

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Film Commission
Promotes the city as a filming location and assists with filming logistics. Ask about how to film in San Francisco.
Fire Department
If this is a police, fire, or medical emergency, please call 911 immediately. Ensures fire code and responds to fire, medical or other emergencies.
Fire Safety Concerns
Report issues or concerns regarding fire safety.
Flooding & Sewer Issues
Report flooding on property and streets or issues with a catch basin or drain.

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Garbage Containers
Report trash container spilling out or left out a day after collection.
Graffiti
Report graffiti on a property.

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Homeless Matters
Learn about resources and services for those in a shelter or homeless.
Human Resources, Department of
Hires employees for the City and County San Francisco. Ask about employee services and help.
Human Services Agency
Provides for the general public welfare. Ask about low income help, work, and training programs.

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Illegal Color Curb Painting
Report a not permitted or illegally altered color curb. Color Curbs without the SFMTA logo are illegally painted.
Illegal Dumping
Report illegal dumping and other items.
Illegal Postings
Report postings on public property that are illegal or posted wrong.

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Labor Standards Enforcement, Office of
Enforces San Francisco labor laws. Report violations of labor laws, or ask about San Francisco labor laws.
Lost & Found Item in a Taxi Cab
Report a personal belonging left in a Taxi Cab.
Lost & Found Item on Muni
Report a personal belonging left on Muni.
Low Water Pressure
Report low pressure water delivered to your sink, faucet, hose, tap, washer, etc.

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Mail Delivery Concerns
Report an inability to receive mail due to a lack of mailboxes for individual units or building management.
Mayor’s Office of Housing and Community Development
Creates affordable housing opportunities for San Franciscans and provides essential services to build strong communities.
Mayor’s Office of Neighborhood Services
Ensures the citizens of the City & County of San Francisco receive the highest levels of service possible from all areas of City government. Submit public suggestions, complaints, compliments, questions, or requests directed to the Mayor.
Mayor’s Office on Disability
Makes sure services offered by the city are accessible.
Missed Street Cleaning Route
Report street cleaning that did not happen at its scheduled time.

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New Color Curb
Apply for a new color curb in front of your home or business. You can apply for red driveway tips, blue, green, white and yellow zones.
New Street Markings
Request new street markings or traffic lines.
New Street Markings in a Park
Request new street markings or traffic lines for a street in a park.
Noise Complaints
Report or provide feedback on a Noise Issue.

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Park Requests
Report issues in a park.
Parking & Traffic Sign
Request the repair or replacement of a City parking or traffic sign.
Planning Department
Zones the city for development. Ask about permits, planning code, or zoning.
Police Accountability, Department of
Reviews SFPD policy and complaints against the SFPD. Submit a complaint about an officer of the SFPD.
Police Reports
If this is a police, fire, or medical emergency, please call 911 immediately. Submit a Police Report for a non-emergency crime.
Port of San Francisco
Manages the waterfront area. Ask about the property and activities.
Pothole & Street Issues
Report street defects or issues with street markers.
Public Defender
Provides a criminal defense attorney to those who cannot afford it. Ask for legal information or referrals.
Public Health, Department of
Responsible for the health of the general public. Ask about health programs, health education, or health inspection.
Public Wireless Internet Access
The City offers free Wireless Internet Access to the public along Market St. Report issues in connecting or using the network.
Public Works: Bureau of Street-Use & Mapping
In charge of permitting and inspecting use of the streets and sidewalks.Report projects violating the right of way or without a proper permit.

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Recreation and Parks
Manages most of the parks and recreational spaces across the city. Ask about the Park Code or sponsored programs.
Rent Board
Ensures fair and adequate rent. Ask about rent or eviction regulations, or rent help.
Residential Building Concerns
Report a Residential Building in violation of the City Codes.

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San Francisco International Airport (SFO)
SFO has made a commitment to setting the standard for the airport industry. Ask about airport operations and rules.
Scooter with License Plate Illegally Parked
Scooters with a license plate are motor vehicles. Report them under Blocked Driveway and Illegal Parking.
Scooter without License Plate Illegally Parked
Report an scooter without a license plate blocking the right of way.
Second Hand Smoking in a Building
Learn more about the City's Second Hand Smoking laws.
SFMTA Muni Complaint
File a complaint about an experience using Muni services.
SFMTA Muni Compliment
Submit a compliment concerning Muni services (e.g. operators, vehicles, stations, service schedules & routes, maintenance, etc.).
SFMTA Taxi Cab Feedback
Send feedback to a cab company about your experience.
Sherriff’s Department
In charge of county jails, warrants, and securing courts and City Hall.
Sidewalk Defects
Report damage to a sidewalk or structures in a sidewalk.
Small Business, Office of
Assists small businesses in doing business in the City. Ask about business help, and business policies.
Status of Women, Office on the
Makes sure women and girls receive equal opportunities in the city. Ask about help for gender unfairness encountered by woman or girls.
Street Markings Repair
Report issues to street markings paint or street lane lines.
Street Markings Repair in a Park
Report issues to street markings paint or street lane lines in a park.
Street or Sidewalk Cleaning
Request cleaning of a street or removal of waste.
Street/Road Defects
Report defects in the street, such as potholes or missing manhole covers.
Streetlight Repair
Report issues with a public streetlight.

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Traffic Signal Malfunctioning
Please call 3-1-1 to report an issue with a traffic or pedestrian signal light.
Treasure Island Development Authority
In charge of Treasure and Yerba Buena Islands. Submit feedback, or ask about for Treasure Island or Yerba Buena Island.
Treasurer and Tax Collector: Business
Collects local taxes and business registration. Ask about business forms, business registration, PIN Reset, or business filings.
Treasurer and Tax Collector: K2C Program
A college savings plan for students in the City's public schools. Ask about the savings plan, savings advice, or savings rewards.
Treasurer and Tax Collector: Property
Collects local Residential taxes, Secured Business taxes, and Unsecured Business taxes. Ask about status of a bill, payment plans, payment options, or help with a property sale.
Tree Maintenance
Report an issue with a tree on public property that is an urgent safety concern.

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Unpermitted Taxi Cab
Report a taxi that is operating without a permit in the City.

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Vital Records, Office of
Registers all births and deaths that take place within the City. Ask for help in obtaining a certificate for a birth or death that occurred within the last three years.

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Water Quality
Report issues with the quality of tap water.
Water Service Interuption
Report disruptions of water delivery service to your sink, faucet, hose, tap, washer, etc.
Water Waste in a Park
Report water waste in a park or recreational facility.
Water Waste on Private Property
Report water waste on private property.
Water Waste on Public Property
Report incidences of water waste on Public Property.