Get information from 311

Reach us 24 hours a day everyday in over 160 languages for all nonemergency City information and services.

What to do

1. Call 311

311

415-701-2311 if you are outside of San Francisco

For TTY, press 7

Ways we can help

Call us to get help with any nonemergency City matters like:

  • Public transportation and MUNI directions
  • Taxes and tax collection
  • Rent board (fee and housing inventory)
  • Vital records (birth and death certificates)
  • County clerk records (marriage, professional, business, and other filings)
  • Public records and property assessments

If you're not sure who to call, start with 311. Our customer service representatives are ready to help you with general questions, information requests, or getting City services. 

Get help

Phone

311

415-701-2311 if you are outside of San Francisco

For TTY, press 7

Last updated August 14, 2023