Bikeshares (Baywheels & JUMP) - Parking Issues

To report SFMTA-authorized Bikeshare company bicycles (Baywheels & JUMP) that are parked improperly: blocking a sidewalk; damaged; possibly abandoned; not properly docked at a station (Baywheels only); not locked to a bike rack- they should not be locked to anything else, e.g. post/pole, fence, tree, etc.
Please submit a complaint using the form below, and include the exact location (address or intersection), the company name, and the individual bike number.

To report issues with all other non-permitted bikeshare company bicycles, or privately-owned bicycles in any condition, CLICK HERE.