Scooter Complaint - Unsafe Operation

The following Scooter Share companies are permitted by SFMTA to operate within San Francisco:

  • Lime up to 2,000 scooters
  • Spin up to 2,000 scooters

To report a shared scooter ridden improperly or unsafely, e.g. on a sidewalk, weaving in & out of traffic, etc.

To report a shared scooter blocking the pedestrian walkway or not parked according to the parking requirements

For all reporting options, please provide the following whenever possible

  • Scooter Company
  • Scooter Number
  • Date & Time of the Incident
  • Location of the Incident
  • A brief physical description of the rider

SFMTA deploys field Investigators to respond to 311 and other constituent complaints about scooters. SFMTA Investigators are authorized to issue parking citations to scooter share companies for devices not parked according to the parking requirements.

For more information about Scooter Share Safety Campaign, please visit: