Reset My Password will be moving to on August 14th, 2023. With the migration, your current SF311 web login account will be unavailable while we work on redesigning it. In the meantime, we recommend using the SF311 mobile app to submit and track your service requests from your account.

Thank you for your patience!

To reset your password, enter your registered email address below. An email containing further instructions will be sent to this email address.

If you do not receive the password reset email within a few minutes of submitting, please check your Spam, Junk, or Bulk E-Mail folder.