What to do
To report a damaged or malfunctioning traffic signal, please call 311 for quicker response.
1. Fill out a form
Tell us what sign needs repair and where it is.
We will need:
- The location
- The type of sign
- The status of the sign (for example the type of damage or other issue such as a missing or defaced sign)
- That status of the pole
Include a photo of the sign and where it is located to assist with investigation and response by the appropriate agency.
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, or your email address, to track your case online or on the SF311 mobile app.
Phone
Phone
Call 311 to make a report
415-701-2311 if calling from outside San Francisco
For TTY, press 7
Mobile App
Special cases
Private, State, and Federal signs
Private, State, and Federal signs
With this report, we are only able to handle requests related to signs that are under City jurisdiction. Any requests related to privately owned signs and State or Federal signs cannot be serviced through this report and will be closed.
For privately owned signs that are posted illegally, use this report for illegal postings instead.
For State or Federal signs such as those on freeways, highways, and ramps, please contact them directly to ensure your request is received.
If you are unsure of whose jurisdiction the sign falls under, submit the report to us at 311 and we will look at your report to determine.
Get help
Phone
415-701-2311 if you are calling from outside of San Francisco
For TTY, press 7
Last updated August 14, 2023