What to do
1. Fill out a form
Tell us what your park related request is about.
We will need:
- The location of the park
- The type of request or problem
Include a description and photo to assist with response.
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, or your email address, to track your case online or on the SF311 mobile app.
Expected Response Time
Most park requests will be inspected within 1 business day, including:
- Facility lockout
- Irrigation and flooding
- Lost and found
- Rules violation
- Trash and dumping
Other park requests can take longer:
- Gardening request: 2 business days
- Graffiti: 2 business days
- Signage issue: 2 business days
- Structure or equipment issue: 2 business days
- Pathway issue: 5 business days
- Trash or dumping: varies
- Tree issues: varies
Phone
Phone
Call 311 to make a report
415-701-2311 if calling from outside San Francisco
For TTY, press 7
Mobile App
Get help
Phone
415-701-2311 if you are calling from outside of San Francisco
For TTY, press 7
Last updated August 14, 2023