Report low water pressure or loss of water service

Report issues with an existing water service where there is no water or low water pressure

What to do

If you need immediate assistance with your water issue, call 311.

1. Fill out a form

We will need:

  • The location. Provide an exact address of where the water problem is.
  • A description of the issue.
Report

2. Track your case

After you report, you will get a tracking number from 311. You can use this number, or your email address, to track your case online.

Phone

Phone

Call 311 to make a report

311

415-701-2311 if calling from outside San Francisco
For TTY, press 7

Get help

Phone

311

415-701-2311 if you are calling from outside of San Francisco

For TTY, press 7

Related

Report water quality problems

Report issues with tap water quality including discoloration, odor, taste, or presence of particulate matter

Last updated August 14, 2023

Departments

311 Customer Service Center
Public Utilities Commission