What to do
If a person is blocking an entrance or providing less than 6 ft of clearance on a sidewalk, call Non-Emergency Police at 415-553-0123. Do not submit a report.
If the problem is about outdoor seating of a restaurant or bar, use a different form for faster response.
If the problem is with a parked bikeshare bike, use a different form instead.
1. Fill out a form
Describe the issue you want to report.
We will need:
- The location
- The object blocking the walkway (for example, construction equipment, news rack, or tree shrub)
Include a photo to assist with identification of the issue and response.
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, or your email address, to track your case online or on the SF311 mobile app.
Expected Response Time
Most problems will be inspected within 3 business days:
- Cafe table and chairs
- Display merchandise
- Encampment
- News rack
- Port-a-potty (portable toilets)
- Residential toter (trash can)
- Scooter
- Privately maintained trees
Other problems will be inspected within 5 business days:
- Construction equipment
- Dumpsters
Phone
Phone
Call 311 to make a report
415-701-2311 if calling from outside San Francisco
For TTY, press 7
Mobile App
Get help
Phone
415-701-2311 if you are calling from outside of San Francisco
For TTY, press 7
Last updated August 14, 2023