The SF311 Official App has this logo in the stores!
What can I do on the mobile app?
On the SF311, you can submit requests for:
Abandoned Vehicles, Graffiti, Illegal Postings, Street or Sidewalk Cleaning, Streetlight Repair, Blocked Sidewalk or Space, Damaged Public Property, Litter Receptacle, Park Issue, Sign Repair, Street and Sidewalk Defect, and Tree Maintenance.
You can also search the same knowledge base that 311 Customer Services Representatives use to get information for birth certificates, marriage, tax registration, Healthy San Francisco, department hours / locations, download forms, and more.
Which phones are able to support the mobile app?
If you have an iPhone or Android-based phone with a compatible operating system, you can use the SF311 mobile app.
What if I have a question about the app?
If you have a question about the app, please contact us or call 1-415-701-2311. We are open 24 hours a day, 7 days a week, 365 days a year.
Can I suggest changes to the app?
We are always looking for ways to improve the mobile app. If you have any suggestions, feel free to drop us an email from the “Support and feedback” section in the app.
What has changed in the app/Things look different from the last time I used the app.
We constantly make improvements to the mobile app. To see what we have changed, please see our release notes.