Mobile SF311 App

Click on the links below from your mobile device to install the SF311 Mobile App
 

app apple store
     
app google play store

 

 

The SF311 Official App has this logo in the stores! 
sf311mobile_logo

 


Click Here to View the SF 311 User Guide

 

What can I do on the mobile app?
Which phones are able to support the mobile app?
How do I download the SF311 App to my Android-based smartphone or tablet?
How do I download the SF311 App to my iPhone?
What does the mobile application offer?

What if I have a question about the app?

 


What can I do on the mobile app?

On the SF311, you can submit requests for:
Abandoned Vehicles, Graffiti, Illegal Postings, Street or Sidewalk Cleaning, Streetlight Repair, Blocked Sidewalk or Space, Damaged Public Property, Litter Receptacle, Park Issue, Sign Repair, Street and Sidewalk Defect, and Tree Maintenance.

You can also search the same knowledge base that 311 Customer Services Representatives use to get information for birth certificates, marriage, tax registration, Healthy San Francisco, department hours / locations, download forms, and more.

 


Which phones are able to support the mobile app?
If you have an iPhone or Android-based phone with a compatible operating system, you can use the SF311 mobile app.

 


How do I download the SF311 App to my Android-based smartphone or tablet?
If viewing this page on your phone, you can click the download buttons at the top of this page. Otherwise, open the Play Store app on your phone and follow the steps listed below:
1. Select the "Search" link
2. Search for "SF311" and look for our logo:

sf311mobile_logo

3. Select "Install" and the app will download to your device

You can also use this link:  https://play.google.com/store/apps/details?id=org.sfgov.sf311

 


 

How do I download the SF311 App to my iOS (Apple) iPhone or iPad?
If viewing this page on your device, you can click the download buttons at the top of this page. Otherwise, open the Apple App Store on your iPhone/iPad and follow the directions below:

 

1. Select the "Search" tab
2. Search for "SF311" and look for our logo:

sf311mobile_logo
3. Tap the "Free" button
4. Once the "Free" changes to "Install", tap "Install" and enter your Apple ID password and push "OK"

You can also use this link: https://itunes.apple.com/us/app/sf311/id666635420?mt=8

Note: You may need to authenticate with your Apple credentials to initiate the installation.

 


What if I have a question about the app?
If you have a question about the app, please contact us or call 1-415-701-2311. We are open 24 hours a day, 7 days a week, 365 days a year.