About 311

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Welcome to the
San Francisco 311 Customer Service Center!

One Call Does It All - City Services Simplified
24-hours a day, 7 days a week, 365 days a year


The City and County of San Francisco established 311 to provide an easy-to-remember telephone number that connects residents, businesses, and visitors to Customer Service Representatives ready to help with general government information and services.

Since launching on 3/29/07, we have answered over 11,000,000 calls and counting!

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