311 STAR of the Month

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Employee of the Month Award Recipients

October 2013
 Joanne Ramirez
November 2013  Evlin During

 2011 Winners
 2010 Winners
 2009 Winners
 2008 Winners


In our quest to provide world class service to San Francisco residents and visitors, the 311 Customer Service Center is proud to recognize Customer Service Representatives who provide exemplary or outstanding service to our customers.

The STAR award recipient is chosen from all Customer Service Representatives based on a review of their:

  • Monthly quality observations
  • Service Request errors
  • Customer commendations